Here at Cycle The Cotswolds we are taking the COVID19 epidemic very seriously. We are concerned about the safety of our clients and as you can imagine this is a very difficult situation for the travel and tourism industry and especially for small tour companies like ours.
As the situation is currently so fluid we would like to offer some flexibility to existing and potential customers whose travel plans have been interrupted by the outbreak off the Coronavirus and have therefore made changes to our terms and conditions.
Any one deciding they cannot travel due to COVID19 now has two options:
- Postpone their tour and credit its full value to any date within 12 months of the original tour date, without incurring any additional charges or costs.
- Cancel their tour in line with our existing terms and conditions https://www.cyclethecotswolds.com/terms-and-conditions/
As UK cases are now very much on the decline and the lockdown is being eased we are planning to take (flexible) new bookings from late summer onwards with the appropriate safety measures in place.
Thanks for sticking with us through this and we really hope that the people that had planned to come this spring can now reschedule their tour to later on in the year or early next year as this means they still get to see the beautiful cotswolds and also helps us keep running as a business in very difficult times.
Stay safe and healthy
Jamie- Cycle The Cotswolds